Last updated: 13 October 2026
About these terms
By using this website or the patient portal you agree to these terms. If you do not agree, please do not use the site.
Not a substitute for care
Health information on this website is general and for education only. It is not a diagnosis or a replacement for advice from a qualified clinician who has examined you.
Emergencies
Do not use online booking or portal messages for emergencies. Call our 24/7 emergency line or come to the facility immediately.
Booking appointments
An online booking is a request. Your appointment is confirmed only when our team contacts you. Please give accurate contact details, and tell us as early as possible if you need to reschedule or cancel.
Patient portal
- Keep your password private; you are responsible for activity on your account.
- Portal messages are for non-urgent questions and may not be read immediately.
- Results in the portal should be discussed with a clinician before you act on them.
Payments
Fees are payable as advised by our cashier. When paying by Lipa na Paybill, use the business and account numbers shown on our website and keep your confirmation message.
Website content
We work to keep information on this site accurate, but services, hours and staff can change. The site's text, photos and logo belong to TM Aspire Medical Centre and may not be reused without permission.
Changes and contact
We may update these terms from time to time; the date at the top shows the latest version. Questions? Contact us:
TM Aspire Medical Centre, Opp. Enzogu Gardens, Mbale - Gisambai Rd, Vihiga. Phone +254118400400, email [email protected].